Real Canadian pharmacy teams, doing more clinical work.
Canadian pharmacy is at an inflection point — provinces have expanded scope, the AI assistants finally work, and the Kroll bridge is real. These stories are how Canadian operators are turning that into measurable change in their stores. Filter by store count, province, or service line below.
Whole Health — 3.8× more services per shift, 38 stores, 8 weeks.
"Eight weeks after we deployed across the banner, our pharmacists were doing 3.8× more billable services per shift — and they stopped complaining about the data-entry. That alone made the rollout worth it."
Read the full Whole Health story →
Five more Canadian pharmacy teams on MedMe.
Independent owners, multi-store banners, a Costco pilot, a Loblaw rollout note, and a rural co-op. Each story includes the timeline, the result, and the name.
Coastline Pharmacy got their Saturdays back.
Raj Patel runs 2 stores in BC. After 6 months on MedMe Independent + AI Admin Clerk, minor-ailment encounters per week went up 62%, and the three hours of Saturday Kroll-paperwork that Raj used to do every weekend disappeared.
Banner · 12 stores · ONAn Ontario Pharmasave 12-store group rolled out in 5 weeks.
A Pharmasave 12-store group in southwestern Ontario rolled the playbook end-to-end in 5 weeks. Each store now averages 4.2 minor-ailment encounters per shift, up from a banner-wide average of 0.8 pre-MedMe.
Enterprise pilot · 22 stores · BC + ABCostco pharmacy piloted MedMe across 22 stores. Quietly.
Costco's Canadian pharmacy team ran a 22-store MedMe pilot across BC and AB for 7 months. Customer is under a strict NDA — but the read-out from the pilot is in the BC Ministry of Health performance data: minor-ailment volume up 4.7× year-over-year for the pilot stores. We can't tell you the brand name. We can tell you that.
National note · Loblaw / Shoppers Drug MartLoblaw rollout note: where the conversation stands.
We get the question every week from independents and small banners: "are you working with Shoppers / Loblaw?" Without breaking confidentiality, here's the published state of the conversation, what's public from Loblaw's investor calls, and what we can say about how MedMe's enterprise architecture would scope to that size.
Rural co-op · 7 stores · NS + NBMaritime Pharmacy Co-op covers 7 rural NS and NB stores.
A 7-store cooperative covering rural Nova Scotia and southwestern New Brunswick rolled MedMe in 4 weeks (smaller stores, faster rollout). MedsChecks volume up 2.4×, vaccinations up 3.1×. Internal data suggests the co-op is now the highest-volume MedsCheck network per-capita in Atlantic Canada.
Independent · 1 store · QCPharmacie Beauchamp — the first MedMe customer in Québec.
Marie-Claire Beauchamp runs a single-pharmacist store in Trois-Rivières. She was MedMe's first Québec customer in late 2025, the launch market for our French-language assistant interface. Fully bilingual workflow, OPQ-aligned documentation, RAMQ billing integration. Quiet, productive, and worth more than the press release.
Aggregate stats from the Canadian MedMe customer base.
Want your store on this page next?
30-minute demo, no slides. We'll demo the Admin Clerk → Kroll bridge in your sandbox, document a real minor-ailment consult, and connect you to a similar-sized Canadian customer for reference.