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AI Assistant · Canadian Pharmacy

Pharmacy-tuned AI Scribe for Canadian consults.

Tap once. Have the conversation. Get a provincial-format consult note 9 seconds after you finish — and have it auto-write back into Kroll, Nexxsys, Fillware, or PharmaClik HQ. Trained on 4.2M anonymized pharmacist–patient transcripts, not generic medical dictation.

How Scribe works

Four taps. One note. Province-correct on day one.

01

Tap to start

Open MedMe on your tablet, phone, or workstation. Tap the patient. Tap the service. Tap record. Capture starts.

02

Have the consult

Talk to your patient like you always would. Scribe captures both speakers, handles French/Punjabi/Mandarin/Arabic switching, and ignores side conversation.

03

Note drafts in 9 sec

Province-format note appears with subjective, objective, assessment, plan, and the right billing fields pre-filled.

04

RPh approves & sync

You scan, edit, sign. Admin Clerk writes it back to your Rx system. The provincial billing portal gets the right code, automatically.

What it captures

Notes that pass college audit and provincial billing review.

Generic medical AI scribes were trained on physician encounters, EHRs, and SOAP notes that bear no resemblance to a pharmacy consult. Ours was trained on real pharmacy minor-ailment, hormonal-contraception, OAT, and vaccine encounters — reviewed and labelled by Canadian pharmacists.

  • Provincial format: ON, BC, AB, SK, MB, QC, NB, NS, PE, NL
  • Service-specific templates: minor ailments (per-condition), HC initiation/continuation, OAT induction/maintenance, smoking cessation, diabetes management
  • Billing-code suggestion (OBEC, BC PharmaNet, AB Netcare, SK PIP, etc.)
  • Allergy & medication reconciliation flags drawn from your Rx system
  • Pharmacist-license capture for college audit
  • Adverse-event detection and follow-up reminder generation

Sample · BC Minor Ailment · UTI

Patient: Ms. K.A.M., DOB 1989-04-12

Service
Minor ailments — Urinary tract infection (uncomplicated)
RPh
Singh, A. (BCBC #19842) · Whole Health Vancouver
Date
2026-05-08 · 14:22 PT
Subjective
3-day history of dysuria, urinary frequency, urgency. No flank pain, no fever, no haematuria. No vaginal discharge. Last UTI 14 months ago, treated with nitrofurantoin, resolved.
Objective
Patient afebrile by self-report. No allergies on file. Currently on combined OCP. eGFR last documented 89 (2025-11).
Assessment
Uncomplicated UTI, eligible per BC PharmaCare assessment criteria.
Plan
Nitrofurantoin 100 mg PO BID × 5 days. Counselled re: hydration, complete course, return if symptoms persist > 48h or if fever/flank pain develops. Follow-up T+5d if needed.
Billing
BC PharmaCare Minor Ailments Service Code · Tier 2 · $18.40
Coverage

Every covered Canadian clinical service. Province-aware on day one.

We add new services to the Scribe template library the day they’re announced — not in the next quarterly release. See full coverage table →

Minor ailments
ON · BC · AB · SK · MB · QC · NB · NS · PE · NL
Vaccinations & injections
All 10 provinces
Hormonal contraception
BC · ON · QC · SK · NS · NL
OAT (opioid agonist therapy)
ON · BC · AB · NB · NS
Diabetes management
ON · BC · AB · SK · MB · NS
Smoking cessation
ON · BC · AB · SK · QC · NS
Travel health
All 10 provinces
Pharmacist Rx renewals/adapt
All 10 provinces (scope varies)
Pharmacist-led labs (point-of-care)
AB · ON · NS · NL · BC (limited)
Accuracy & trust

96.4% first-draft accuracy. Pharmacist-edited audit trail on every note.

Measured across 18,400 Canadian pharmacist-reviewed consults in Q1 2026. Definition: pharmacist-rated “ready to sign with no edits or only formatting tweaks.”

96.4%
First-draft accuracy — ready to sign
MedMe Q1 2026 audit · n=18,400 consults
9sec
Median time from end-of-consult to draft note
P50 across all CA pharmacies Q1 2026
14min
Documentation time saved per consult
Internal time-and-motion study, n=22 RPh
5
Languages with full clinical fluency
EN · FR · PA · ZH · AR
Privacy & data residency

Audio is processed in Canadian regions. Nothing trains general-purpose models.

Voice capture happens on the device. The transcript goes to MedMe’s Canadian-region cloud (AWS Canada Central or Azure Canada Central, your choice) for note generation, then is purged after 30 days unless your retention policy says otherwise. We do not use customer audio or transcripts to train any general-purpose foundation model. Ever.

  • PIPEDA, PHIPA (ON), FIPPA (BC), PHIA (NS, MB) compliant
  • Data residency: Canadian regions only — no US fallback
  • SOC 2 Type II, ISO 27001 certified
  • End-to-end encryption (TLS 1.3 transit, AES-256 rest)
  • Patient-consent capture built into the pre-record flow
  • 30-day default retention; configurable per-pharmacy
Read our full privacy posture
Live · Calgary · Workstation 02
Capture deviceOn-device
Transcript regionAWS ca-central-1
Storage30d encrypted
Pharmacist sign-offRPh #042871
Audit-trail entryImmutable
Foundation-model trainingExcluded
Customer · Pharmasave Maple Ridge

“We tried two generic AI scribes before MedMe. Both produced beautiful prose that didn’t match BC PharmaCare format and didn’t bill correctly — we got bounced on three claims. MedMe’s Scribe was bill-correct on the first audit. We’ve documented 4,400 minor-ailment consults in five months.”

SP
Sandeep Patel, B.Sc.Pharm. Owner-operator · Pharmasave Maple Ridge · BC
4,400
Minor-ailments consults documented in 5 months
0
PharmaCare claim rejections in last 90 days
14m
Documentation time saved per consult

Stop typing notes after hours. Sign them in 9 seconds, on the spot.

Book a demo and we’ll run your service templates — live, on a real Kroll workstation.