Online booking, in-store walk-up, pharmacist outreach — one calendar.
The first scheduler built for the way Canadian pharmacies actually work. Walk-up patients merge into the same view as Saturday-night online bookings and your pharmacist’s outbound flu-clinic outreach. Provincial billing portals get the right code automatically.
Three booking sources, one source of truth.
Pharmacy schedulers fail because they only handle one channel. The walk-up patient who arrives at 11:08 AM doesn’t exist in the online booking system. The pharmacist’s flu-clinic outreach sits on a paper sign-up sheet. So the calendar gets triple-booked, and someone’s waiting 45 minutes.
MedMe’s scheduler is one calendar. Online widget, in-store kiosk, pharmacist outreach, and Concierge phone bookings all write to the same view. The pharmacist sees what’s coming next, what’s parked, and who walked in.
- Online booking widget — embed on your existing site, brand-matched to your pharmacy
- In-store kiosk — tablet at the dispensary counter for walk-ups
- Pharmacist-initiated outreach — SMS / email blasts for flu clinics, MedsCheck, follow-ups
- Concierge phone bookings — voice + SMS bot writes to the same calendar
- One pharmacist view — what’s next, what’s waiting, who’s walked in
Wednesday · May 8
Whole Health Bayview · Dr. Devarsh Joshi (RPh)
Eligibility & intake handled before the patient walks in.
Eligibility check at booking
Provincial coverage decided up-front. Patient sees if a service is covered (BC PharmaCare, OHIP+, RAMQ, etc.) before they pick a slot — or what it’ll cost out-of-pocket.
Intake forms pre-filled
Service-specific intake (UTI symptoms, travel destination, vaccine history) sent to the patient’s phone the moment they book. Pharmacist sees the answers before the consult.
Reminders & no-show flow
SMS T−24h, T−1h. Auto-rebook offer for no-shows. Waitlist promotion when a slot frees up — from the pharmacist’s view, no manual work.
Multi-pharmacist scheduling
Each RPh on staff has their own calendar & service capabilities. Bookings respect who’s certified for what (e.g. injection-certified, OAT-certified).
Walk-up “park-and-call”
Patient walks in for a flu shot during dispensing rush. Tap once, they’re queued. Your screen counts down. SMS them when ready.
Outbound campaigns
Build a list of patients due for diabetes check-ins or RSV vax. Send pre-built SMS template. They book directly into the same calendar.
Bills the right portal automatically. Closes claims on the night batch.
Each booking carries the right service code. When the consult is signed, MedMe queues the claim to the right provincial portal — BC PharmaCare, OBEC for Ontario, AB Netcare for Alberta, Saskatchewan PIP, Manitoba DPIN, Quebec DSQ. Nightly batch submission. Rejection alerts on your dashboard the next morning.
- BC PharmaCare — Minor Ailments, vaccinations, HC, smoking cessation
- OBEC (ON) — MedsCheck, MedsCheck for Diabetes, Pharmaceutical Opinion, Minor Ailments
- Alberta Netcare — APA assessments, prescribing, immunization
- Saskatchewan PIP — Pharmacist prescribing, Minor Ailments
- Manitoba DPIN — Prescription extension, Minor Ailments
- Quebec DSQ — Loi 31 services, vaccinations
“Before MedMe we had online flu bookings in one tool, paper sign-ups for walk-ups, an Excel sheet for diabetes follow-ups, and an outdated whiteboard. We’d triple-book Saturdays and miss MedsChecks for a month at a time. One calendar, one queue, one source of truth has changed how we run the dispensary.”
Three booking sources. One calendar. No more triple-booked Saturdays.
30-minute walk-through with our team — we’ll show the scheduler running real bookings end-to-end.