Per-store, per-pharmacist, per-service. Drill into bottlenecks; benchmark across the banner.
Stop running pharmacy on gut feel. See who’s billing what, where the no-shows are clustering, which RPh is the high-throughput champion, and which store is leaving $40k/yr on the table. Built for one-store independents and 1,000-store enterprises — same data model.
Q2 2026 · Clinical services dashboard
Top stores by consult volume (last 30 days)
Six pre-built dashboards. Plus a custom builder when you need it.
Volume & mix
Consults / vaccinations / minor ailments / OAT / HC by week, month, quarter. By store, RPh, service, payor, time-of-day.
Billing & revenue
Submitted, paid, rejected per provincial portal. Average revenue per consult by service. Aging on outstanding claims.
Time & throughput
Median consult duration, time-to-document, show-rate, no-show rate, walk-up wait time. Bottleneck heatmaps.
Clinical outcomes
Follow-up adherence, repeat-presentation rates, intervention completion. By condition (UTI, hypertension, T2DM).
Pharmacist performance
Per-RPh productivity (with privacy guardrails). Service-mix capability. Documentation-quality scoring.
Audit & risk
Notes missing required fields, claims at risk of college-audit kickback, RPh-license-expiry calendar.
Banner-level visibility without the spreadsheet hell.
Banner directors of pharmacy and operations VPs get a real-time view across every store on the platform. Drill from the banner number into province, into store, into pharmacist, into individual consult — in three clicks.
- Roll-up by region, province, district, store cohort
- Anomaly detection — surface stores trending below their cohort
- Cohort comparison — same-size, same-province, same-service-mix benchmarks
- Alerts — configurable thresholds via email or Slack/MS Teams
- Export to CSV/Excel/Parquet for warehouse loads
- Pre-built Looker / PowerBI / Tableau connectors
Outcome-data sharing for value-based contracts.
Enterprise customers running payor relationships or value-based contracts can configure outcome-feed exports. Aggregated, de-identified, audit-trailed. Quarterly attestation reports for OPA, ABPA, OCP, and provincial benefits programs are pre-built.
- Aggregated, de-identified outcome feeds (FHIR R4 or HL7 v2)
- Configurable on a per-contract basis
- Pre-built quarterly attestation: BC PharmaCare, OPA, ABPA
- SOC 2 Type II audit-trail for every export
- Pharmacy-level opt-in (banners can require pharmacist consent)
Build the dashboard your operations team actually needs.
Drag-and-drop dashboard builder for ops VPs and banner analytics teams. Pull from MedMe’s underlying data warehouse using a curated set of fields — no SQL required, but available for power users.
- Custom KPI tiles, charts, tables, heatmaps
- Filters by store, region, service, RPh, payor, time
- Saved views per role (RPh, store mgr, district, banner)
- Scheduled email digests (daily, weekly, monthly)
- Embed dashboards in your intranet
Run your pharmacy the way you run anything else that matters: with data.
30-minute walk-through with real customer dashboards. Show us your toughest operational question; we’ll show you the dashboard that answers it.