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We're hiring

Build the platform that gives pharmacists their full clinical scope back.

Pharmacists in North America are the most accessible, most underused clinicians in the system. We're building the operating system that lets them practice at the top of their licence β€” and we're hiring across engineering, clinical, customer, and design to do it.

Why MedMe

Three reasons people stay.

We're not for everyone. But the team we have here is here for a reason.

M

The mission is real

Foster proactive, preventative, and personalized care. Pharmacists are the front line for hundreds of millions of patient interactions a year. We make those interactions count clinically β€” not just transactionally.

C

Real customers, real scale

Major chains and independents in the US and Canada use MedMe in production. Your work goes live with named pharmacy partners β€” not pilots, not concept demos. Patients show up to appointments because of code you ship.

D

Technical depth

Healthcare-grade reliability, multi-tenant architecture, real-time integrations with PMS systems, AI Scribe, AI Concierge, billing engines. The problems are unglamorous on the surface and genuinely hard underneath. We hire people who like that.

Benefits

Compensation & benefits.

Competitive pay, meaningful equity, and the rest of the things that should be table stakes in 2026.

+

Health, dental & vision

Top-tier coverage from day one. US: Aetna PPO + HSA option, fully covered for employee and 80% for dependents. CA: extended health + dental, fully covered for the household.

$

Equity for everyone

Every full-time hire gets meaningful equity. Standard four-year vesting with a one-year cliff. We share the cap table breakdown openly during your offer conversation.

R

Retirement match

US: 401(k) with 4% company match, vests immediately. CA: RRSP matching up to 4% of salary. We don't think your retirement should be a perk you pay for.

L

Learning budget

$2,000 USD / $2,500 CAD annually for books, courses, conferences, certifications. No approval workflow under $500 β€” submit a receipt, we'll reimburse.

P

Parental leave

16 weeks paid for the primary caregiver, 8 weeks for the secondary, regardless of how you became a parent. Phased return optional. Job protection guaranteed.

@

Remote-friendly

Hubs in Toronto and Boston, fully remote in US/CA. Quarterly team gatherings, $1,500 home-office setup, and we mean it when we say we're async-first.

Values

How we work, and why we don't drift.

Five principles, written for the people we hire β€” not for a wall poster.

1

Patient outcomes > feature output

Every roadmap conversation comes back to: did this make a flu shot land in an arm, a med review happen, an MTM get billed? Velocity is a means, not the goal.

2

Trust the front line

Pharmacists, technicians, customer success β€” they see patterns we don't. We design with them, not for them. Internal Clinical SMEs sit in roadmap reviews.

3

Boring infrastructure, exciting product

Postgres, Python, TypeScript, AWS, Datadog, Stripe. We don't chase frameworks. We chase patient throughput.

4

Write it down

RFCs before code. Decision records before refactors. Async-friendly artefacts before meetings. The team is distributed; the institutional memory has to be portable.

5

Compliance is a feature, not a tax

HIPAA, PIPEDA, PHIPA, SOC 2 β€” we treat them as quality gates that make our product better, not boxes to tick.

Open roles

Currently hiring.

10 open roles across engineering, product, clinical, and go-to-market. Don't see your title? Email careers@medmehealth.com with a sentence on what you'd build here.

Engineering

Senior Backend Engineer

Own the appointment-state engine and provincial billing routing. Python + Postgres + a healthy hatred of duplicate writes.

Remote Β· US or Canada Β· Full-time
Product

Staff PM, Pharmacy Workflows

Lead the workflow surface from intake through claims. You've shipped clinical or pharmacy product and can read a HL7 message.

Toronto or Remote Β· Full-time
Clinical

Clinical SME β€” RPh

Licensed pharmacist embedded with product and engineering. Translate provincial regs and US state scope into product behavior. PharmD or equivalent + 3+ years front-line experience.

Remote Β· US or Canada Β· Full-time
Customer

Customer Success Manager

Own a portfolio of mid-market chain accounts. Quarterly business reviews, expansion conversations, escalation triage. Pharmacy-tech background a plus.

Boston or Remote Β· Full-time
Engineering

Implementation Engineer

The bridge between sales-promised and in-production. PMS integrations, SSO setup, data migration runbooks. You ship, you debug, you retire alerts.

Remote Β· US or Canada Β· Full-time
Design

Brand Designer

Own the visual system end-to-end: web, product, sales decks, swag, conference booths. Comfortable working with engineering on tokens and components.

Toronto or Remote Β· Full-time
Engineering

Data Engineer β€” ML

Build the data pipelines feeding AI Scribe and AI Concierge. dbt, Snowflake, MLflow, the unglamorous bits that make the model useful.

Remote Β· US or Canada Β· Full-time
Compliance

Healthcare Compliance Lead

HIPAA, PIPEDA, PHIPA, SOC 2 Type II. Run the audit cadence, own the BAA repository, work with security on incident response. JD or equivalent + healthcare experience.

Boston, Toronto or Remote Β· Full-time
Sales

Sales Director, US

Build and lead the US enterprise sales motion. Mid-market chains and regional groups. You've sold pharmacy or healthcare SaaS at $300K+ ACV.

Boston, Chicago, or NYC Β· Full-time
Operations

Provincial Operations Lead, CA

Own the regulatory landscape across all 10 provinces and 3 territories. Track scope expansion, manage relationships with provincial pharmacy associations.

Toronto or Remote (Canada) Β· Full-time
Hiring process

How we hire.

Fast, structured, and honest. Most loops finish in 10–14 days from first contact to offer.

  1. 1. Intro call (30 min)

    A recruiter walks you through the role, the team, comp, and timing. You ask anything. No surprises later.

  2. 2. Hiring-manager conversation (45 min)

    Why this role exists, what success looks like in your first 90 days, what's hard about it. Two-way honesty.

  3. 3. Skills round (60–90 min)

    Engineering: a take-home or live problem in your stack. Clinical/Product: a workflow scenario. Sales: a discovery call simulation. We share materials in advance.

  4. 4. Team interviews (2–3 conversations, 45 min each)

    You meet the people you'd actually work with daily. Cross-functional partners. One value-fit conversation.

  5. 5. References & offer

    We call 3 references you provide. We make a decision within 48 hours of the final interview. Offers come with comp, equity grant, and the framework we used to land there.

Don't see the right role?

If MedMe is interesting and you'd be useful here, write us. We hire ahead of need when the right person turns up.