See which services get billed, paid, and denied.
Every clinical encounter, every CPT code, every dollar — surfaced in dashboards designed for pharmacy operators. Drillable from the network down to one pharmacist on one shift. The picture you've been trying to assemble in spreadsheets, finally in one place.
Clinical, financial, operational — wired into the same chart.
Most reporting tools pick one lens. MedMe gives you all three, and lets you cross-cut between them: which pharmacist generates the most CCM revenue per hour, which service has the worst denial rate, which store has the slowest intake-to-encounter cycle.
Clinical outcomes
A1C deltas across CCM patients. BP control rates. Adherence (PDC, MPR) trends. Patients due for annual reviews. Cohort comparisons. Track whether the clinical work is actually moving the needle.
- A1C / BP / LDL trend by patient and cohort
- Adherence (PDC, MPR) over time
- Care plan goal attainment rate
- Hospital readmission tracking (where HIE feed available)
Financial performance
Revenue by service, by store, by pharmacist. First-pass acceptance. Days-to-pay. Denial reasons. Revenue per encounter. The numbers your accountant asks for, ready before they ask.
- Revenue by CPT/HCPCS code
- First-pass claim acceptance rate
- Median days from encounter to ERA
- Denial rate + reason-code breakdown
Operational throughput
Encounters per pharmacist-hour. Documentation time. No-show rate. Booking conversion. Recall outreach yield. The metrics you need to staff stores and forecast capacity.
- Encounters per pharmacist-hour
- Median documentation time per encounter
- No-show rate by service / by store
- Recall campaign conversion rate
Drillable: tap any pharmacist to see code mix, denial rate, hours, encounters/hr.
See which of your pharmacists are running profitable clinical books — and which need coaching.
Multi-store operators always ask the same question: "Which of my pharmacists are actually doing the clinical work?" The answer used to require a spreadsheet build, hours of pivot tables, and a guess. MedMe answers it on a single dashboard, refreshed nightly.
- Net new clinical revenue per pharmacist, per quarter
- Encounters per scheduled clinical hour
- Documentation time vs. peer median
- Denial rate by pharmacist (with reason-code breakdown)
- CCM minute capture (under-, on-, over-target)
- Patient feedback NPS (where collected)
Use it for staffing decisions, performance reviews, and the friendly Friday email that says "Sarah, you crushed it this week."
Find the leak before it floods the basement.
Most pharmacies don't know their top denial reasons until they get the quarterly report from their billing service. By then, the same denial has happened 200 more times. MedMe surfaces the pattern within hours — and tells you exactly which encounter, pharmacist, and payer it ties back to.
Each card drillable into the underlying claims, the originating encounters, and the pharmacists who submitted them.
Build the report you wish you had — without writing SQL.
The pre-built dashboards cover 90% of what most operators ask for. The other 10% — the question your CFO asked yesterday, the slice your board wants for Tuesday — is a five-minute drag-and-drop in the report builder.
- Pivot encounters, claims, patients, pharmacists, codes, payers
- Filter on any field; group by any dimension
- Save reports, schedule weekly emails to leadership
- Export CSV, PDF, or push to Snowflake / BigQuery
- Shareable read-only links with row-level security
Bring your encounter volume. We'll show you what you've been missing.
20-minute screen-share. We'll pull a sample dataset shaped like yours and walk through the dashboards live.