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About MedMe

We exist to give pharmacists their full clinical scope back.

MedMe Health is the pharmacy-specific EHR and medical billing platform for community pharmacy. Founded by pharmacists. Built with operators. Used in 7,500+ pharmacies across North America to document, bill, and scale clinical services that already pay.

Mission

To foster truly proactive, preventative, and personalized care.

The vast majority of patient interactions in healthcare don't happen in a clinic β€” they happen at a pharmacy counter. Pharmacists already do this work: triaging symptoms, counseling on side effects, coordinating refills, watching for drug interactions, administering vaccines. The gap has never been clinical. The gap has been infrastructure β€” the systems that let that work be documented, billed, and recognized as the clinical care it already is.

MedMe is that infrastructure. We build the EHR and the billing layer pharmacists need so the full scope of clinical practice β€” chronic care management, medication therapy management, point-of-care testing, immunizations, behavioral-health collaborative care β€” can be delivered, documented, and reimbursed without retrofitting tools designed for a clinic.

By the numbers
Pharmacies served7,500+
US clinical encounters / year9.6M
Vaccines administered through MedMe38M+
Customer NPS+72
Average year-1 customer reimbursement+$840K
Founded2018, Toronto
Origin

Started in a pharmacy. Built with operators.

MedMe was founded in 2018 by two Canadian pharmacists who'd watched colleagues do excellent clinical work that no system could capture, no payer could see, and no patient ever heard about beyond the counter.

The first version of MedMe ran in a single pharmacy in Etobicoke. The second version ran in seven. By 2021 we were across two provinces; by 2023 we'd crossed into the United States working with operators who'd watched the same problem play out under a different reimbursement system but identical clinical-services gap.

Today MedMe powers clinical-services workflows in 7,500+ pharmacies across the US and Canada β€” independent operators, regional multi-store groups, and major banner partners. Roughly half our headcount is pharmacists. Almost all our product decisions get pressure-tested by the pharmacy council we've built across the customer base β€” operators we trust to tell us when something doesn't work in real workflow.

We're headquartered in Toronto and remote-first across both countries. Our US clinical team operates out of partner sites in Pennsylvania, North Carolina, Texas, and Mississippi. Our policy team works closely with the major US pharmacy associations and the provincial regulatory colleges in Canada.

What we believe

Four principles that shape what we build.

01

Pharmacy is a clinical care setting, not just a dispensing point.

Every system decision starts here. Pharmacists provide care; the EHR should reflect that. Generic ambulatory EHRs and dispensing-system add-ons get this wrong by default.

02

Documentation discipline beats novel features every time.

The reimbursement is already there. The codes are already there. The work is already happening. The thing in the way is documentation β€” time-stamped, audit-ready, billed cleanly. We obsess over this.

03

AI in pharmacy must clear a higher bar.

Clinical workflows are not search results. We ship AI features only when we can show, on real customer data, that they make pharmacist time more clinical β€” not when a demo looks cool.

04

Operators are the experts. Listen.

The best feedback we ever get is from pharmacy operators who say something doesn't work in their workflow. Our pharmacy council exists because the next best feature is usually the next operator-surfaced friction.

Leadership

Pharmacists, operators, builders.

The team that owns MedMe's direction.

PS

Purya Sarmadi, RPh

Co-founder & CEO

Toronto-trained pharmacist who watched a year of clinical care disappear into PDFs and spreadsheets. Started MedMe in 2018 to fix it. Has scaled the company to 7,500+ pharmacies across two countries.

NA

Nick Alfonso, RPh

Co-founder & President

Co-founded MedMe with Purya after running clinical services at a multi-store independent. Owns customer success, customer expansion, and the pharmacy council that pressure-tests every product decision.

CL

Christine Lim, MBA

Chief Commercial Officer

Joined from a regional banner where she ran pharmacy operations for 180 stores. Owns commercial strategy, US enterprise expansion, and the operator-readiness frameworks that ship with every customer rollout.

DR

Dr. Diana Reyes, PharmD

Chief Clinical Officer

Practicing pharmacist for 18 years before joining MedMe. Owns clinical content, the CCM and MTM playbooks, the AI Scribe quality bar, and the partnerships with state pharmacy associations.

MO

Marcus Okafor, PharmD

VP Government Affairs

Spent eight years at a national pharmacy association before joining MedMe. Owns provider-status advocacy, RHTP partnership work with state health departments, and the policy briefs that keep our customers ahead of the curve.

AT

Anika Tremblay, PharmD

VP Pharmacy Practice

Practicing pharmacist who runs the customer-facing pharmacy practice team. Owns clinical workflow consulting, scope-of-practice training, and the operator-to-operator network that connects MedMe customers to each other.

Investors

Backed by people who know healthcare and operators.

We've been deliberate about who's around the table. MedMe is funded by a small group of healthcare-focused funds and pharmacy operators with skin in the game.

Khosla Ventures M12 (Microsoft) Real Ventures Y Combinator Operator-Angels
Where we work

Toronto headquarters. Remote across North America.

MedMe is headquartered in Toronto, Canada β€” the city we were founded in and the location of our largest team. We're remote-first across the US and Canada, with team members from Vancouver to Halifax, Boston to Seattle.

Our US clinical team works on-site with partner pharmacies in Pennsylvania, North Carolina, Texas, Mississippi, and California. Our policy team is bicoastal and works closely with US pharmacy associations and Canadian provincial regulatory colleges.

Always hiring pharmacists, engineers, and operator-types who want to spend their working hours on a problem that matters.

See open roles β†’
Where we are
Toronto, ONHQ
Vancouver, BCEngineering
Boston, MAUS Sales
Pittsburgh, PACustomer Success
Austin, TXCustomer Success
Remote (NA)110+ team members

Want to see how MedMe runs in your pharmacy?

20-minute demo. Real workflow. We'll bring the codes; you bring a week of your encounter volume.