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US customer stories

Real numbers from real US pharmacy operators.

No marketing fluff, no anonymous testimonials. These are real US pharmacy owners and operators with dollar amounts attached, names attached, and a story you can verify by calling them. Filter by pharmacy size or pick a story below.

All stories Independent (1–3 stores) Multi-store (4–50 stores) Enterprise (50+) CCM focus MTM focus RPM focus Vaccines Rural
All stories

Five more US pharmacy operators on MedMe.

Independent owners, multi-store regional chains, and one top-50 enterprise pilot. Each story includes the dollar amount, the timeline, and the name.

Independent Β· 3 stores Β· OR

Cascade Family Pharmacy added $186k a year β€” without hiring anyone.

Dana Mehta runs three stores in central Oregon. Six months on MedMe Independent + Medical Billing, brought 41 new patients into CCM and added $186k in clean reimbursement. Same staff, same hours.

CCM MTM Liberty
$186k year-1 Β· 22 days to first claim Β· Spring 2025
Multi-store Β· 14 stores Β· TX

Sienna Pharmacy: $2.31M and a 3.4Γ— lift in CCM revenue per pharmacist hour.

A regional Texas chain rolled MedMe across 14 stores in 8 weeks. CCM revenue per pharmacist hour went from $42 to $143. The CFO finally had one dashboard for the whole network.

CCM Vaccines PioneerRx
$2.31M YTD Β· 9 mo Β· Summer 2025
Independent Β· 3 stores Β· FL

Beachside Apothecary turned RPM into a real line item.

Jennifer Whitman's three Florida stores piloted RPM in 2024 and abandoned it after 4 months β€” too much spreadsheet work. Six months on MedMe Medical Billing, RPM is generating $94k annually with 3 pharmacists actively managing patient panels.

RPM Hypertension Computer-Rx
$94k RPM annualized Β· 18 days Β· Late 2025
Rural co-op Β· 6 stores Β· MT

Big Sky Pharmacy Co-op proved RHTP works for rural pharmacies.

A 6-store Montana cooperative was an early Rural Health Transformation Program participant. Got the platform stood up, billed under the new RHTP service codes, and submitted the data report Montana DPHHS needed in week 6.

RHTP Rural Diabetes
$248k RHTP Β· 6 weeks to report Β· Q4 2025
Enterprise pilot Β· 84 stores Β· top-50 chain

Top-50 retail chain piloted MedMe for CCM in 84 stores. Quietly.

A top-50 US retail pharmacy chain ran an 84-store MedMe pilot across two states for 9 months. Customer is under a strict NDA β€” but the read-out from the pilot is in the public CMS quality data: a 4-Star measure they were missing on came back to compliant. We can't tell you who. We can tell you that.

CCM Stars NDA
9-month pilot Β· 84 stores Β· 2025
Independent Β· 2 stores Β· OR

Riverbend Pharmacy: a 2-store indie that beat the regional chain.

Aaron Berg owns 2 stores in southern Oregon. After 8 months on MedMe, Riverbend is generating more billable clinical work per pharmacist hour than the regional 14-store chain across town. "We're a 2-store. We won't ever match their dispensing volume. But we'll always match them on clinical."

CCM MTM Vaccines
$112k year-1 Β· 17 days Β· Mid 2025
By the numbers β€” across all US customers

Aggregate stats from the US MedMe customer base.

600+
US pharmacy stores live on MedMe
$48M
reimbursement processed in 2025
96.4%
average first-pass claim acceptance
22 days
median time-to-first-claim

Want to be the next number on this page?

30-minute demo, no slides. We'll run a sample reimbursement-gap analysis for your store count, and connect you to a similar-sized customer for reference if you want.