The clinical platform built for community pharmacy owners.
You bought a pharmacy to take care of your community — not to glue four broken systems together. MedMe gives you a Pharmacy EHR, scheduler, AI Scribe, and optional Medical Billing in one workflow, with one flat per-store price. Stand up clinical services in 30 days, not 9 months.
If this sounds like your pharmacy, MedMe was built for you.
We work with hundreds of single-store and small-chain US owners who are tired of the EHR-built-for-physicians experience and ready to bill what they actually deliver.
One owner, one to three stores
You're the pharmacist-in-charge, the operations director, and probably the IT department. You don't have time to manage four vendors.
Already doing clinical work — just unpaid
You vaccinate, you counsel, you do MTM and CCM, you do RPM follow-up. You aren't billing it cleanly — and roughly 60–70% of it never makes it to a claim.
Tired of physician-first EHRs
Cerner, Epic, Athena, eCW — built for a physician's workflow, sold to you with "pharmacy mode" that requires 18 months of customisation.
Everything an independent needs, on day one.
One subscription. No "starter / pro / max" feature gating. No per-pharmacist seat tax.
Pharmacy EHR
Documentation, ICD-10 + CPT coding, e-signatures, immunisation registry pushes, and a CCM/MTM care plan engine — all designed around how a pharmacist actually charts.
Patient Scheduler
Online booking, group slots for vaccine clinics, automatic reminders by SMS and email, and a public booking page on your domain.
AI Scribe
The pharmacist talks, MedMe writes the SOAP note. CCM time-tracking happens automatically — no more "did I document my 20 minutes?".
Reporting + Analytics
Per-store dashboards, service-mix breakdown, claims aging, and a clean export for your accountant. Built for an owner who wants to know if next month's payroll is covered.
Medical Billing — add-on
Optional: turn your CCM, MTM, RPM, and Part B vaccine work into clean 837P claims with first-pass acceptance over 95%. Add it the day you're ready.
Implementation help
A real human who has stood up a pharmacy clinical service before. Not a chat bot, not a "success email", and not a $40k professional-services SOW.
Live and billing inside a month, or you don't pay until you are.
We've stood up over 600 independent US pharmacies on MedMe. We know the playbook. If you're not running a clinical service and submitting claims within 30 calendar days of contract, your subscription doesn't start.
- Day 1–3: kickoff, NPI + payer-roster confirmation
- Day 4–10: EHR setup, formulary import, scheduler live on your domain
- Day 11–18: pharmacist training (4 × 30-minute live sessions)
- Day 19–25: first patient encounters, AI Scribe in shadow mode
- Day 26–30: first claims out the door, dashboards verified
Flat per-store, every store the same.
No per-seat charges, no charge-per-encounter, no claim percentage. We win when you keep us.
MedMe Independent
- Pharmacy EHR
- Patient scheduler
- AI Scribe (unlimited encounters)
- Reporting + analytics
- Implementation included
+ Medical Billing
- 837P claim generation
- CCM + MTM + RPM + Part B
- Clearinghouse routing
- Denials + remit reconciliation
- First-pass tracking
"We added $186k a year without hiring anyone."
"We're three stores in central Oregon. We already did vaccines, MTM, and a small CCM panel — but our 'billing' was one of my pharmacists exporting from Liberty into a spreadsheet on Friday afternoons. Six months on MedMe with the Medical Billing add-on, we cleaned up our denials, brought another 41 patients into CCM, and we've added roughly $186k of clean reimbursement annually. Same staff, same store hours."
Independent-owner questions, answered honestly.
Do I need an IT person to run MedMe?
No. MedMe is a hosted web application — it runs in your browser. You don't need a server, you don't need a "managed services" contract, and the only on-site IT we ask for is enough Wi-Fi to keep a Chromebook online. Our average independent customer is the owner-pharmacist plus a part-time tech doing the implementation calls.
How long is training, and what does it cost?
Training is included in your subscription. We run four live 30-minute sessions over the first three weeks (one per role: pharmacist, intake tech, billing-touch staff, owner dashboard). After that, MedMe Academy is unlimited and on-demand. We do not charge for training, do not charge for new-staff onboarding, and do not charge for follow-up sessions when a new pharmacist joins.
What's included in the $349 vs the Medical Billing add-on?
The $349 base is the platform: EHR, scheduler, AI Scribe, analytics, and integrations with your dispensing system. Medical Billing ($199/store/month) is the layer that takes the documented encounter and turns it into an 837P claim, routes it through our clearinghouse, reconciles the 835 remit, and works denials. You can run the EHR alone if you want to keep using your existing biller — but most independents add Medical Billing inside 60 days because it's where the ROI lives.
Can I keep my existing dispensing software?
Yes. MedMe sits next to your dispensing system — PioneerRx, Liberty, Computer-Rx, RxSafe, Micro-Merchant, BestRx, RxMaster, etc. We pull patient demographics and clinical context where the integration exists, and we never disrupt the dispensing workflow. We are not a dispensing system and we do not want to be.
What happens to my data if I leave?
Your data is yours. On termination we provide a complete CSV + FHIR R4 export of patients, encounters, care plans, claims, and remits within 14 days. We do not charge for export, we do not hold data hostage, and we do not enforce any "wind-down" data retention period beyond standard HIPAA.
Do I need to sign a multi-year contract?
No. The standard MedMe Independent agreement is month-to-month after a 90-day initial term (which exists so we can finish implementation properly). Annual prepay gets you 8% off, and that's optional.
Ready to own the clinical side of your pharmacy?
30-minute demo, no slides, no salesperson reading off a deck. We log into a sandbox with you, document a real CCM encounter, and show you what the claim looks like.